Terms and conditions for bookings
Cancellation/Postponement Policy:
We regret that a fee must be charged when confirmed bookings are cancelled. These charges are as follows:
- Cancellations received 56 days or less before commencement, 50% of total course cost.
- Cancellations received 35 days or less before commencement, 75% of total course cost.
- Cancellations received 15 days or less before commencement, total course cost.
If you wish to transfer to a course on an alternative date Aquila reserves the right to make a charge of up to £100 per day for the original training days. All bookings are considered binding on receipt of the registration form.
Addition to the number of trainees:
To be negotiated between Aquila and client at least 7 days prior to the commencement of the course.
Payment terms:
Payment must be made before the commencement of training or within twenty-eight days of the invoice being issued, whichever is sooner. Aquila reserves the right to charge interest at the rate of 8% above bank base rate for every day that payment is late.
Incidental costs:
The host client if required will pay incidental costs incurred to ensure the smooth running of the course. This may include such things as the hire of equipment that fails during the course, photocopying etc….
Copyright on training course materials:
The copyright and all other intellectual property rights in the course materials shall remain the sole and exclusive property of Aquila and/ or any person where Aquila has sought the authorisation for use of copyright materials, unless specifically agreed otherwise between Aquila and the current client. The client undertakes that it will not copy or permit the photocopying of course materials, nor disclose or permit the disclosure, or sell, or hire the same to third parties, nor use the same for running its own courses.
Cancellation by Aquila:
In the event of the unforeseen incapacity of the trainer(s) due to illness or accident, the training will be undertaken as soon as can practically be arranged after the original date, without financial penalty to the consultants.
Force Majeure:
Neither party to this agreement shall be liable to the other for any loss or damage which may be suffered by the other as a direct or indirect result of the performance of its obligations being prevented, hindered, delayed or rendered uneconomic by reason of circumstances or events beyond its reasonable control, including but not limited to an Act of God, war, riot, civil insurrection, trade dispute, accident, breakdown of plant or machinery, fire, storm, flood, explosion or government action.
Ancillary Matters:
Aquila are covered by Insurance for:
Public Liability
Employers Liability
In the event of a trainee instigating or effecting the arrest of any individual, Aquila will not be held responsible, if that arrest is subsequently found by a Court of Law to be unlawful